How can we help?
Find answers to common questions about setting up and growing your reviews.
Getting Started
Create your account, set up your business and launch your first review page.
Review Pages
Customise your branded page, categories and welcome message.
QR Codes
Generate, download and display QR codes to collect reviews anywhere.
How does review management work with DraftMyReview?
You create a branded review page and share it with customers by link or QR code. Instead of a blank review box, customers answer a few simple questions and receive a polished draft they can edit and publish on the review platform of their choice. The whole customer journey takes less than a minute.
Which review platforms are supported?
DraftMyReview is platform-neutral. Once a customer finishes their draft you can direct them to whichever review platform matters most to your business — major search and social review platforms, marketplace listings, or industry-specific review sites. You control the destination for each review page.
Can I send review requests via WhatsApp or SMS?
Yes. Your review page is a normal link, so you can share it however you already talk to customers — WhatsApp, SMS, email, a printed QR code, or your booking confirmation.
What is review management software?
Review management software helps a business collect, monitor and act on customer reviews across the platforms where people look them up. DraftMyReview focuses on the collection side: getting more of your happy customers to actually complete a detailed, authentic review.
How long does it take a customer to leave a review?
Most customers finish in under 30 seconds. They tap a few structured prompts about their experience, read the draft that comes back, adjust the wording, and publish.
Is the review content authentic?
Yes. Every review is based entirely on the customer's own answers and ratings. Customers always review, edit and personalize the draft before publishing, so the final review is genuinely theirs.
Can customers edit their reviews before posting?
Absolutely. The draft is only a starting point. Customers can change any wording, add details, or rewrite it completely before they copy and publish it.
Is AI involved?
DraftMyReview is a review growth and completion platform, not an AI review generator. The product guides customers through structured questions and assembles their own responses into a clear draft. Nothing is invented, and the customer reviews, edits and approves every word before publishing.
Which industries does DraftMyReview support?
DraftMyReview works for any local business that benefits from reviews — restaurants, salons, dental and medical clinics, gyms, hotels, home services, automotive, real estate, education and marketing agencies, among others.
Can I manage multiple locations?
Yes. The Growth and Agency plans let you create and manage multiple branded review pages and locations from a single dashboard.
How do QR codes work?
Every review page comes with a downloadable QR code. Print it on receipts, table tents, signage or packaging, and customers can scan it to open your review page instantly.
Where do the published reviews go?
Customers post their finished review on the review platforms that matter most to your business — leading search and social review platforms, marketplace listings, or industry-specific review sites. You decide where each review page directs them.
Do my customers need to create an account?
No. The customer-facing review page requires no login. Customers simply open the link, answer a few questions, and publish their review.
How quickly can I get started?
Most businesses set up their first review page in under ten minutes. Create an account, add your business details, choose your review categories, and your page and QR code are ready to share.
Is there a free trial?
Yes. You can start a free trial, explore the dashboard, and create your first review page before choosing a paid plan.
Can I customize the review page with my branding?
Yes. Your review page displays your business name, logo and a welcome message, with review categories tailored to your industry.